What our customers say

We perform a survey of our customers and ask for a rating and comments for our company and for our products. Our current company rating is as follows:

Overall Rating:		4.93 out of 5

5 Stars:		31752 customers
4 Stars:		1900 customers
3 Stars:		154 customers
2 Stars:		37 customers
1 Star:		20 customers

Customer Comments

Here is a selection of recent comments received from our customers when we requested a rating of the company and products purchased:

Produced and delivered ID band
Order Date: 20/05/2020 15:40:02 - John H, Newton Abbot

Quick turn round very efficient
Order Date: 20/05/2020 13:56:57 - Michael , Westbury

Maybe a little over priced
Order Date: 20/05/2020 10:08:48 - Richard D, Matlock

Ordered at 4pm, engraved and dispatched within the hour. Received item the following day. Great service and great quality. Could not fault it.
Order Date: 19/05/2020 15:49:13 - Debbie L, Plymouth

My daughter absolutely love it, it fits perfectly. Thank you she always wanted on for when she us out and about so thanks much.
Order Date: 19/05/2020 14:22:00 - Karen H, Leeds

Brilliant help and information given over the phone.The bracelet arrived the next day. I have already recommended this product to other people.
Order Date: 19/05/2020 12:23:16 - Mrs D, Newcastle Upon Tyne

Amazing service - thank you very much
Order Date: 19/05/2020 11:06:12 - Lynne S, Bedford

Quick easy excellent service
Order Date: 18/05/2020 20:19:52 - Clare S, Salisbury

Lovely designs, great quality. Ordered on Monday evening and received my items on the Wednesday. Very fast
Order Date: 18/05/2020 18:17:14 - Claire M, Andover

I have used you?re company on several occasions and the service you provide is second to non.
Order Date: 18/05/2020 17:45:37 - Angela H, Nottingham

Quick service, arrived when they told me it would
Order Date: 18/05/2020 17:35:15 - Amanda L, Fishguard

Delighted with my purchase from this company, easy to order. But just remember....they will put 'exactly' what you tell them to, if you put a full stop etc then it will appear on your jewellery.
Order Date: 18/05/2020 16:25:46 - Lisa H, Newquay

next day delivery - amazing!
Order Date: 18/05/2020 12:58:51 - William A, Longton, By Preston

Quick and efficient service. Very pleased, thank you.
Order Date: 18/05/2020 10:45:29 - David T, Tamworth,

Great service and value for money.
Order Date: 17/05/2020 20:01:34 - Linda W, Llanwrtyd Wells

Very fast service, good size, clear wording,I would recommend this company
Order Date: 17/05/2020 17:46:34 - Margaret T, Coalville

Delivery was quick.
Order Date: 17/05/2020 16:18:12 - Julia J, Faringdon

these are the best
Order Date: 16/05/2020 10:46:40 - Mrs B, Laurencekirk

Excellent service, fast and speedy service and delivery.
Order Date: 16/05/2020 07:19:34 - Richard H, Leicester

This is a good strong silicon band ok it's not flashy and shiny but that's not why you buy one, it can stay on permanently when washing and as it's soft even sleeping, price wise it was reasonable and delivery was quick, whatever reason you may have for needing one this item will be sufficient.
Order Date: 15/05/2020 19:02:20 - Nicholas F, Cambridge

Excellent and easy to use service. Fast delivery..
Order Date: 15/05/2020 18:50:13 - Lelecita B, Wembley

Very satisfied thank you - all as expected.
Order Date: 15/05/2020 15:54:26 - Carl G, Newton Abbot

Very speedy service. Impressive!
Order Date: 15/05/2020 10:42:20 - Michael B, Epsom

Most impressed with speed of delivery, wide range and cost. I have told my club, Scarborough Athletic Club of North Yorkshire about this.
Order Date: 14/05/2020 18:49:52 - Michael T, Scarborough

The service is exceptional the band I ordered was just the very sort I was after. It was a very reasonable price and was sent by return of post. Thank you.
Order Date: 14/05/2020 16:30:40 - Kevin , Liverpool

Excellent response and speedy service.
Order Date: 14/05/2020 11:30:12 - David M, Helensburgh

Easy to deal with and fast delivery service.
Order Date: 13/05/2020 23:34:26 - Matthew B, Ticehurst

Ordering was easy and it was delivered very quickly. Band is good quality and looks the same as the description. Would order from here again!
Order Date: 13/05/2020 23:15:22 - Kayleigh B, Prestwood

I did actually order a BLUE ID Band..you sent me a GREEN one..but hey what's in a colour...that aside it does what it says on the tin...good product...

*** OUR RESPONSE - Many thanks for your feedback, we're pleased to hear that you like the product. The colour selected when the order was placed online was green (see confirmation email) but we will be happy to exchange the strap to a blue one for you.

Order Date: 13/05/2020 22:36:53 - Ray S, Halifax

My id card was ordered one day and delivered the next the service was amazing I would recommend the company to anyone
Order Date: 13/05/2020 14:53:29 - ALAN H, Eastham

Absolutely over the moon with the bracelet. Service and delivery outstanding. Great attention to detail. Lovely and comfortable to wear. Highly recommended.
Order Date: 13/05/2020 13:44:33 - Jean , Spennymoor.

Easy to use web site, very quick turn around on item. Would recommend ID BAND COMPANY to anyone looking to buy a band!
Order Date: 13/05/2020 13:14:40 - Bill F, Bicester

just what i needed thanks
Order Date: 12/05/2020 21:00:58 - William G, Newcastle Upon Tyne

Excellent service and delivery as always
Order Date: 12/05/2020 18:59:20 - Diane T, Bishop Auckland

Very good service and product. Unfortunately I made a mistake on my telephone number but will order another.

*** OUR RESPONSE - Thank you for your feedback, we'll contact you shortly with options for a new item.

Order Date: 12/05/2020 18:38:47 - Ann R, Great Leighs

Yes very pleased thank you
Order Date: 12/05/2020 17:28:00 - Jane L, Bridport

First rate.
Order Date: 12/05/2020 15:36:53 - Wendy B, Hull

fantastic speedy delivery
Order Date: 12/05/2020 14:03:08 - Nicola W, Ripon

Excellent service it was just so quick & easy
Order Date: 12/05/2020 09:41:17 - Nicola P, East Preston

Fast and accurate
Order Date: 12/05/2020 09:37:04 - JANE Y, New Milton

Came very quick
Order Date: 11/05/2020 20:49:12 - Keith N, Middlesbrough

Great got the band in a few days looks great on the wrist a friend commented on it and i said i got it on line so she got me to order another one for her son it also came in just a few days Excellent service perfect size
Order Date: 11/05/2020 19:34:04 - Edward P, Holywood

More than pleased, staff very polite and helpful
Order Date: 11/05/2020 18:34:10 - Linda D, Minehead

first class service from ID band company very help full fast postage thank you
Order Date: 11/05/2020 16:46:45 - Simon F, Leeds

Got within two days as promised.
Order Date: 11/05/2020 11:52:19 - David , Swanley

All OK
Order Date: 11/05/2020 11:21:38 - Mike S, Royston

Easy to use site and choice of bands plentiful. Item arrived the next day. Well packaged and in a lovely presentation box. Kept up to date with order and dispatch email. Thank you.
Order Date: 11/05/2020 10:18:16 - Tracy W, Kirkcaldy

product ordered for my wife who like many have to wear medical identification and prefered the easy over the head type of ID. delivered very promptly via the online ordering system which was very easy to use. Lettering is very clear and well printed. would recommend this product to anyone who is looking for something better than the SOS talisman type of id, which we found not very user friendly.
Order Date: 11/05/2020 10:02:20 - Hazel T, Redditch

Service was excellent, and delivery was quick.
Order Date: 10/05/2020 18:06:33 - ANNE M, Glasgow

always order from here, very efficient service
Order Date: 10/05/2020 15:15:43 - James , Airdrie

General Customer Comments

Here is a selection of recent comments received from our customers. Please note that these are extracts from emails we have received. We have edited them where required to remove any personal information.

I am just so very grateful to the The ID Band Company. The ease of creating my Flatband was amazing and loved the colour options, I went for pink. Delivery was so very quick which has been a blessing as the GP was concerned. The band itself is so comfortable to wear I know I can keep this on. 5 * Thank you ID Band Company!
Order Date: 20/09/2020 10:27:44 - Tamsyn F, Camborne

Just received my bracelet and I love it. Fantastic quality lovely clear engraving. This is second bracelet bought from you and will recommend you to family and friends. I can now feel safe and look stylish.
Order Date: 26/05/2020 10:36:31 - Jackie K, Tividale

That's just perfect ! Evaluated several suppliers and their various products and I chose THE ID BAND COMPANY. Spot on, perfect in all respects : Quality, price, design, choice of product, rapid supply, likely durability etc. Arrived next day, good instructions, Looks amazing and fits perfectly. Totally professional in all respects. I always look for QUALITY - I found it!
Order Date: 06/05/2020 13:40:18 - Louis D, Ilford

Superquick delivery. Arrived the next day and very good quality.
Order Date: 05/05/2020 12:49:49 - Russell , Stoke-On-Trent

I just wanted you to know that I received my bracelet on Friday. Top notch quality. I decided to get a large bracelet after being so impressed with one I had previously bought. Sorry for mucking up my order and I want to thank you again for putting it right for me. Absolutely fantastic customer service. I'm going to recommend the company to everyone I know.
Order Date: 21/04/2020 19:51:37 - RUSSELL R, North Shields

Hi, very happy with the prompt service and the I D card had all the correct information on . Well done
Order Date: 17/04/2020 10:39:40 - Kenneth T, Birmingham

Thank you SO much for my ID band, I really love it!!
Order Date: 05/04/2020 12:43:56 - Sam O, Ashford

Everything was PERFECT! Process was easy and service was excellent with regard to getting it to me exactly when you said I'd get it. Thank you!
Order Date: 29/03/2020 17:34:01 - Leona C, Des Moines

Excellent service. Many thanks
Order Date: 26/03/2020 21:55:28 - Carl D, Salford

I have just received my Medical Alert Bracelet from you and I couldn’t be more pleased with my purchase and an excellent fit too. With first class workmanship and the speediest delivery ever! If I ever have the opportunity to recommend your services to anyone please rest assured I will gladly do so. Thank you for the peace of mind you have given me, I am so grateful.
Order Date: 22/03/2020 05:42:26 - Rita M, Doncaster

thank you arrived today brilliant may buy another as a spare.
Order Date: 08/03/2020 12:50:26 - Vivien S, Birmingham

Bracelets arrived this morning, thank you. They are perfect.
Order Date: 03/03/2020 19:49:46 - Judith U, London

I found the website excellent – very clear and easy to use. Ordering was straightforward and the correct product arrived soon after. The bracelet is exactly as shown and looks robust and durable. I’m very pleased with the product and the service, and the price.
Order Date: 15/02/2020 10:00:58 - Penny C, Ipswich

Received today brilliant service I would recommend you to anyone needing a medical alert bracelet Thank you
Order Date: 12/02/2020 14:58:17 - Carol N, Herne Hill

I am very pleased with my ID wristband, If I require another ID band I will use this company again.
Order Date: 29/01/2020 20:11:12 - Mick G, Tamworth

Arrived on Tuesday, very happy with it, such quick prompt service.
Order Date: 12/01/2020 21:02:21 - Loretta M, Birmingham

Fantastic service - thank you. Ordered yesterday and delivered breakfast time today.
Order Date: 02/01/2020 11:00:47 - Peter C, Ipswich

Fab turn around time as usual, thank you & hope you all have a merry christmas
Order Date: 16/12/2019 20:43:48 - Steve T, Washington

Very impressed gents talisman Id bracelet ordered Thursday 7th nov recieved Friday 8th nov fast efficient service most impressive very satisfied many thanks.
Order Date: 07/11/2019 11:41:39 - Mrs T, Kettering

I have just received my beautiful id bracelet. I am so impressed by the speed of your company in completing my order and will be ordering from you again. I would recommend you to anyone.
Order Date: 28/10/2019 16:24:13 - Patricia L, Doncaster

Received my bracelet today. I am extremely pleased with it. Just the right size and very stylish. Looks as though this will last a lifetime
Order Date: 26/10/2019 16:20:00 - Philip S, Norwich

Ordered my band yesterday it arrived today that is what you call service well done thank you.
Order Date: 15/10/2019 14:01:35 - D W, Lauder

Thank you such a quick service. The braclet arrived this morning. Amazing turnaround !!!!
Order Date: 27/09/2019 16:33:40 - Karen D, Maidstone

Thank you. Received today. What an efficient service good to deal with you!
Order Date: 26/09/2019 14:29:38 - Janice P, Horsham

As usual swift delivery it arrived this morning. Thank you.
Order Date: 21/09/2019 12:20:31 - Raymond R, Gloucester

Thank you so much for your informative and helpful communications — I will be sure to recommend your site!
Order Date: 17/09/2019 16:31:47 - Phoebe W, Brattleboro

Ordered my bracelet on Monday and it arrived today. Great service, thank you.
Order Date: 16/09/2019 12:38:36 - John A, Newton Abbot

Absolutely first class products and a superb level of customer service from The ID Band Company. I am simply delighted. Thank you...
Order Date: 13/09/2019 21:54:06 - Trevor H, Hinckley

My 2 ID bands arrived Saturday, very prompt service, excellent. thank you again.
Order Date: 13/09/2019 11:24:10 - Sue G, Ipswich.

thank you,recived my order saturday ,most inpressed,a perfect fit,i will be ordering more soon.
Order Date: 12/09/2019 21:00:45 - John G, Bradford

bracelet is really nice I love it and will hopefully safe my life one day thanks again and how really quickly it arrived really great service
Order Date: 30/08/2019 11:23:15 - Elizabeth , Lydney

Thank you for your quick and excelent Service, most impressed, will certainly recomend you.
Order Date: 26/08/2019 16:09:23 - Mrs D, Ashford

Thank you. I received the ID bands this morning. They are perfect and delivery was very prompt. Excellent!
Order Date: 13/08/2019 12:50:12 - Rob G, Brampton

Well done IDBand Company! My order only went in yesterday afternoon and I am now wearing it!! The engraving is very clear and the bracelet easy to adjust.Great colour too.As ever great service at a fair price.
Order Date: 13/08/2019 11:27:24 - Marjory P, Dunblane

Just to let you know that my new bracelet has arrived safely this morning and that I’m thrilled with it Thank you
Order Date: 06/08/2019 11:56:56 - Barbara , Wells

Thanku, I received my bracelet today & am over the moon with it.
Order Date: 28/07/2019 22:25:15 - Karen W, Bedford

Excellent service. Bought one for my son as well. Received the items in the next days post. Thank you very much.
Order Date: 19/07/2019 14:48:51 - Sandra P, Trowbridge.

I have received my order - thank you so much. Unbelievable that it was delivered so quickly even though it had to be engraved. I am most impressed with your company's after sales service and the quicknes of the delivery.
Order Date: 19/07/2019 12:40:33 - Lynne M, Shrewsbury

I just got my band very impressed thank you
Order Date: 12/06/2019 20:56:12 - Nouri S, London

Hi There, Just to confirm delivery of bands, I am very pleased with the quality, and I am amazed at the speed of delivery. 10/10 for the ID Band Company. .
Order Date: 12/06/2019 14:57:56 - Jacky C, Northwich

Hi,just to say thank you very much for your help when I rang to order my bracelet on Friday afternoon.What fantastic service it arrived the very next morning,and it’s perfect.I would recommend your firm to anybody.FIRST CLASS SERVICE AND FIRST CLASS PRODUCT. Thanks again
Order Date: 07/06/2019 14:37:46 - KATHLEEN W, Newport

Just to let you know that my order has turned up already! Amazing. V pleased with it! Thanks so much Its great to have peace of mind My old metal engraved medic alert tag has other allergies on it but these are newer reactions and I needed something new to show them. Perfect. Thank you!
Order Date: 30/05/2019 15:07:10 - Josie H, Newcastle Upon Tyne

The order arrived today. Thank you very much for the speedy delivery. I am very pleased with the quality of the products and the clarity of the of the engraving/printing of the text on the band & card that I ordered
Order Date: 25/05/2019 21:09:17 - Darren P, Wishaw

Many thanks for your quick service. 10/10.
Order Date: 25/05/2019 14:59:28 - Michelle N, Collaton St Mary

Hi. Thanks very much for fast despatch , brilliant item brilliant service , appreciate it
Order Date: 15/05/2019 20:54:46 - Gordon C, Motherwell

The ID bands you sent on my recent order are great. Your fast despatch was equally impressive.
Order Date: 08/05/2019 23:35:23 - Frances S, Sevenoaks

Received my bracelet today thank you for the quick service
Order Date: 05/05/2019 13:03:44 - Dawn , Paisley

Hi, what fab service you have, I placed an order after 3 pm on Friday for a bracelet which I needed to be engraved. The same item arrived in the post the following morning less than 18 hours from ordering. The bracelet is lovely as is the engraving and such a good price with excellent service.
Order Date: 26/04/2019 15:14:12 - Sue M, Finedon

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