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Customer Ratings


We perform a survey of our customers and ask for a rating and comments for our company and for our products. Our current company rating is as follows:

Overall Rating:
5 Stars:
 
31530 customers
4 Stars:
 
1880 customers
3 Stars:
 
153 customers
2 Stars:
 
35 customers
1 Star:
 
20 customers

Customer Comments


Here is a selection of recent comments received from our customers when we requested a rating of the company and products purchased:

Produced and delivered ID band


Quick turn round very efficient


Maybe a little over priced


Ordered at 4pm, engraved and dispatched within the hour. Received item the following day. Great service and great quality. Could not fault it.


My daughter absolutely love it, it fits perfectly. Thank you she always wanted on for when she us out and about so thanks much.


Brilliant help and information given over the phone.The bracelet arrived the next day. I have already recommended this product to other people.


Amazing service - thank you very much


Quick easy excellent service


Lovely designs, great quality. Ordered on Monday evening and received my items on the Wednesday. Very fast


I have used you?re company on several occasions and the service you provide is second to non.


Quick service, arrived when they told me it would


Delighted with my purchase from this company, easy to order. But just remember....they will put 'exactly' what you tell them to, if you put a full stop etc then it will appear on your jewellery.


next day delivery - amazing!


Quick and efficient service. Very pleased, thank you.


Great service and value for money.


Very fast service, good size, clear wording,I would recommend this company


Delivery was quick.


these are the best


Excellent service, fast and speedy service and delivery.


This is a good strong silicon band ok it's not flashy and shiny but that's not why you buy one, it can stay on permanently when washing and as it's soft even sleeping, price wise it was reasonable and delivery was quick, whatever reason you may have for needing one this item will be sufficient.


Excellent and easy to use service. Fast delivery..


Very satisfied thank you - all as expected.


Very speedy service. Impressive!


Most impressed with speed of delivery, wide range and cost. I have told my club, Scarborough Athletic Club of North Yorkshire about this.


The service is exceptional the band I ordered was just the very sort I was after. It was a very reasonable price and was sent by return of post. Thank you.


Excellent response and speedy service.


Easy to deal with and fast delivery service.


Ordering was easy and it was delivered very quickly. Band is good quality and looks the same as the description. Would order from here again!


I did actually order a BLUE ID Band..you sent me a GREEN one..but hey what's in a colour...that aside it does what it says on the tin...good product...
*** OUR RESPONSE - Many thanks for your feedback, we're pleased to hear that you like the product. The colour selected when the order was placed online was green (see confirmation email) but we will be happy to exchange the strap to a blue one for you.


My id card was ordered one day and delivered the next the service was amazing I would recommend the company to anyone


Absolutely over the moon with the bracelet. Service and delivery outstanding. Great attention to detail. Lovely and comfortable to wear. Highly recommended.


Easy to use web site, very quick turn around on item. Would recommend ID BAND COMPANY to anyone looking to buy a band!


just what i needed thanks


Excellent service and delivery as always


Very good service and product. Unfortunately I made a mistake on my telephone number but will order another.
*** OUR RESPONSE - Thank you for your feedback, we'll contact you shortly with options for a new item.


Yes very pleased thank you


First rate.


fantastic speedy delivery


Excellent service it was just so quick & easy


Fast and accurate


Came very quick


Great got the band in a few days looks great on the wrist a friend commented on it and i said i got it on line so she got me to order another one for her son it also came in just a few days Excellent service perfect size


More than pleased, staff very polite and helpful


first class service from ID band company very help full fast postage thank you


Got within two days as promised.


All OK


Easy to use site and choice of bands plentiful. Item arrived the next day. Well packaged and in a lovely presentation box. Kept up to date with order and dispatch email. Thank you.


product ordered for my wife who like many have to wear medical identification and prefered the easy over the head type of ID. delivered very promptly via the online ordering system which was very easy to use. Lettering is very clear and well printed. would recommend this product to anyone who is looking for something better than the SOS talisman type of id, which we found not very user friendly.


Service was excellent, and delivery was quick.


always order from here, very efficient service



General Customer Comments


Here is a selection of recent comments received from our customers. Please note that these are extracts from emails we have received. We have edited them where required to remove any personal information.

Just received my bracelet and I love it. Fantastic quality lovely clear engraving. This is second bracelet bought from you and will recommend you to family and friends. I can now feel safe and look stylish.


That's just perfect ! Evaluated several suppliers and their various products and I chose THE ID BAND COMPANY. Spot on, perfect in all respects : Quality, price, design, choice of product, rapid supply, likely durability etc. Arrived next day, good instructions, Looks amazing and fits perfectly. Totally professional in all respects. I always look for QUALITY - I found it!


Superquick delivery. Arrived the next day and very good quality.


I just wanted you to know that I received my bracelet on Friday. Top notch quality. I decided to get a large bracelet after being so impressed with one I had previously bought. Sorry for mucking up my order and I want to thank you again for putting it right for me. Absolutely fantastic customer service. I'm going to recommend the company to everyone I know.


Hi, very happy with the prompt service and the I D card had all the correct information on . Well done


Thank you SO much for my ID band, I really love it!!


Everything was PERFECT! Process was easy and service was excellent with regard to getting it to me exactly when you said I'd get it. Thank you!


Excellent service. Many thanks


I have just received my Medical Alert Bracelet from you and I couldn’t be more pleased with my purchase and an excellent fit too. With first class workmanship and the speediest delivery ever! If I ever have the opportunity to recommend your services to anyone please rest assured I will gladly do so. Thank you for the peace of mind you have given me, I am so grateful.


thank you arrived today brilliant may buy another as a spare.


Bracelets arrived this morning, thank you. They are perfect.


I found the website excellent – very clear and easy to use. Ordering was straightforward and the correct product arrived soon after. The bracelet is exactly as shown and looks robust and durable. I’m very pleased with the product and the service, and the price.


Received today brilliant service I would recommend you to anyone needing a medical alert bracelet Thank you


I am very pleased with my ID wristband, If I require another ID band I will use this company again.


Arrived on Tuesday, very happy with it, such quick prompt service.


Fantastic service - thank you. Ordered yesterday and delivered breakfast time today.


Fab turn around time as usual, thank you & hope you all have a merry christmas


Very impressed gents talisman Id bracelet ordered Thursday 7th nov recieved Friday 8th nov fast efficient service most impressive very satisfied many thanks.


I have just received my beautiful id bracelet. I am so impressed by the speed of your company in completing my order and will be ordering from you again. I would recommend you to anyone.


Received my bracelet today. I am extremely pleased with it. Just the right size and very stylish. Looks as though this will last a lifetime


Ordered my band yesterday it arrived today that is what you call service well done thank you.


Thank you such a quick service. The braclet arrived this morning. Amazing turnaround !!!!


Thank you. Received today. What an efficient service good to deal with you!


As usual swift delivery it arrived this morning. Thank you.


Thank you so much for your informative and helpful communications — I will be sure to recommend your site!


Ordered my bracelet on Monday and it arrived today. Great service, thank you.


Absolutely first class products and a superb level of customer service from The ID Band Company. I am simply delighted. Thank you...


My 2 ID bands arrived Saturday, very prompt service, excellent. thank you again.


thank you,recived my order saturday ,most inpressed,a perfect fit,i will be ordering more soon.


bracelet is really nice I love it and will hopefully safe my life one day thanks again and how really quickly it arrived really great service


Thank you for your quick and excelent Service, most impressed, will certainly recomend you.


Thank you. I received the ID bands this morning. They are perfect and delivery was very prompt. Excellent!


Well done IDBand Company! My order only went in yesterday afternoon and I am now wearing it!! The engraving is very clear and the bracelet easy to adjust.Great colour too.As ever great service at a fair price.


Just to let you know that my new bracelet has arrived safely this morning and that I’m thrilled with it Thank you


Thanku, I received my bracelet today & am over the moon with it.


Excellent service. Bought one for my son as well. Received the items in the next days post. Thank you very much.


I have received my order - thank you so much. Unbelievable that it was delivered so quickly even though it had to be engraved. I am most impressed with your company's after sales service and the quicknes of the delivery.


I just got my band very impressed thank you


Hi There, Just to confirm delivery of bands, I am very pleased with the quality, and I am amazed at the speed of delivery. 10/10 for the ID Band Company. .


Hi,just to say thank you very much for your help when I rang to order my bracelet on Friday afternoon.What fantastic service it arrived the very next morning,and it’s perfect.I would recommend your firm to anybody.FIRST CLASS SERVICE AND FIRST CLASS PRODUCT. Thanks again


Just to let you know that my order has turned up already! Amazing. V pleased with it! Thanks so much Its great to have peace of mind My old metal engraved medic alert tag has other allergies on it but these are newer reactions and I needed something new to show them. Perfect. Thank you!


The order arrived today. Thank you very much for the speedy delivery. I am very pleased with the quality of the products and the clarity of the of the engraving/printing of the text on the band & card that I ordered


Many thanks for your quick service. 10/10.


Hi. Thanks very much for fast despatch , brilliant item brilliant service , appreciate it


The ID bands you sent on my recent order are great. Your fast despatch was equally impressive.


Received my bracelet today thank you for the quick service


Hi, what fab service you have, I placed an order after 3 pm on Friday for a bracelet which I needed to be engraved. The same item arrived in the post the following morning less than 18 hours from ordering. The bracelet is lovely as is the engraving and such a good price with excellent service.


My medical bracelet has just arrived and it's so lovely. I love my bling and jewellery which is why l chose this particular bracelet. Its absolutely perfect and lm already wearing it. Thankyou so much for such a brilliant job done so quickly as well.


I have just received my order and, I would like to thank you so much, I did not expect it to arrive so soon. I am delighted with my bracelet.






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