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Customer Ratings


We perform a survey of our customers and ask for a rating and comments for our company and for our products. Our current company rating is as follows:

Overall Rating:
5 Stars:
 
30584 customers
4 Stars:
 
1814 customers
3 Stars:
 
150 customers
2 Stars:
 
34 customers
1 Star:
 
18 customers

Customer Comments


Here is a selection of recent comments received from our customers when we requested a rating of the company and products purchased:

Fantastic product, good value and next day delivery. That can't be beaten.


Bracelet was nice looking but unfortunately was too big and chunky for my slim wrist otherwise it was well made and smart looking.


The idbandco website is easy to navigate and offers a wide range of products. Ordering was a simple matter and delivery was fast and efficient.


This is the second time I have used this company and both times they have been incredibly efficient, getting my purchase to me within three days. I needed some red silicone allergy alert bracelets and after e mailing them I was directed to the appropriate part of their site where the bracelets were exactly what I wanted at a very reasonable price. TIP: if you cant see what you want on their web site please do email them as they will narrow your search down for you. A really helpful company to deal with.


First class service and great product, ordered at 13.30 one day and received at 08.30 the next, fully engraved. You can't get better service than that, thank you.


Superb service, ordered and delivered within 24 hours.


Thank you so much for your help whilst ordering my ID Band. Great customer service and very happy with my product.


I have used ID band company before and you did well then, so I used you again . You didn't let me down. I got what I wanted in a fairly short space of time


Very quick delivery.Arrived on the day they said they would deliver


Simple ordering service and very speedy delivery. Super!


came quickly under difficult circumstances.


Quick service


Phone ordering was very easy, your operative was friendly & efficient.


The band was exactly as advertised and I am really happy with it.


Ordered and received the next day. Found one to be faulty so called them and received a replacement the next day. Thankyou.


I ordered this bracelet on 17th march and received it next day great deliverey service to belfast


Quick and efficient service. First rate.


Excellent service delivered the following day.


Great quality and stylish fast delivery 100% recommended


So pleased to get these medical bands delivered and so quickly. Has really helped to set my mind at rest. Thank you!


Quick and efficient, exactly as described


Very quick and very pleased with the item thank you


Really good/quick service. Phone order was professional and politely dealt with. My only criticism is I would have ordered on line but "I" wasn't able to discover how to apply details to be engraved. Probably my bad! Will order from you again!


Fast and free delivery. What more could we ask. Thank you. Will definately use again when i want a new medical wriatband


Can't fault this company for prompt service and easy to use website. I have recommended to several people.


Excellent service


Fast service, excellent goods


Super info band comfortable and clear to read,many thanks


Delivered on time excellent


Great speedy service Good product


Easy website, simple selection process, great product and price, and speedy delivery - very happy customer.


Prompt service


Perfect , just what I wanted thank you


Really pleased with the band and the quick service. That is the third band I?ve ordered from yourselves as the Dr keeps changing my medication. Would definitely recommend this company.


Good quick service.


Website stated order before 3pm for same day dispatch. Ordered at approx. 4.30pm delivered 8.15 next morning. More than excellent- BRILLIANT>


Very quick delivery, well packaged. Have been using this company for couple of years and have never had any problems with them at all


Next day delivery! Amazing!


on the ball next day in my hand thanks


Excellent service and product, can?t recommend highly enough.


Brilliant quick service!


Fast efficient service and kept up to date with delivery. Thank you.


Absolutely love my bracelet which arrived within 2 days of placing the order. Super efficient and highly recommended.


Brilliant service, and quick delivery. Could be more obvious for engravings what is going on the front and back, perhaps a see before you buy.


Fast and professional service thanks


very fast delivery, excellent product


Speedy service - no problems - fast delivery much appreciated


Super Speedy Service


Very speedy service


Product looks very smart and at moment am well pleased with it



General Customer Comments


Here is a selection of recent comments received from our customers. Please note that these are extracts from emails we have received. We have edited them where required to remove any personal information.

Excellent service. Many thanks


I have just received my Medical Alert Bracelet from you and I couldn’t be more pleased with my purchase and an excellent fit too. With first class workmanship and the speediest delivery ever! If I ever have the opportunity to recommend your services to anyone please rest assured I will gladly do so. Thank you for the peace of mind you have given me, I am so grateful.


thank you arrived today brilliant may buy another as a spare.


Bracelets arrived this morning, thank you. They are perfect.


I found the website excellent – very clear and easy to use. Ordering was straightforward and the correct product arrived soon after. The bracelet is exactly as shown and looks robust and durable. I’m very pleased with the product and the service, and the price.


Received today brilliant service I would recommend you to anyone needing a medical alert bracelet Thank you


I am very pleased with my ID wristband, If I require another ID band I will use this company again.


Arrived on Tuesday, very happy with it, such quick prompt service.


Fantastic service - thank you. Ordered yesterday and delivered breakfast time today.


Fab turn around time as usual, thank you & hope you all have a merry christmas


Very impressed gents talisman Id bracelet ordered Thursday 7th nov recieved Friday 8th nov fast efficient service most impressive very satisfied many thanks.


I have just received my beautiful id bracelet. I am so impressed by the speed of your company in completing my order and will be ordering from you again. I would recommend you to anyone.


Received my bracelet today. I am extremely pleased with it. Just the right size and very stylish. Looks as though this will last a lifetime


Ordered my band yesterday it arrived today that is what you call service well done thank you.


Thank you such a quick service. The braclet arrived this morning. Amazing turnaround !!!!


Thank you. Received today. What an efficient service good to deal with you!


As usual swift delivery it arrived this morning. Thank you.


Thank you so much for your informative and helpful communications — I will be sure to recommend your site!


Ordered my bracelet on Monday and it arrived today. Great service, thank you.


Absolutely first class products and a superb level of customer service from The ID Band Company. I am simply delighted. Thank you...


My 2 ID bands arrived Saturday, very prompt service, excellent. thank you again.


thank you,recived my order saturday ,most inpressed,a perfect fit,i will be ordering more soon.


bracelet is really nice I love it and will hopefully safe my life one day thanks again and how really quickly it arrived really great service


Thank you for your quick and excelent Service, most impressed, will certainly recomend you.


Thank you. I received the ID bands this morning. They are perfect and delivery was very prompt. Excellent!


Well done IDBand Company! My order only went in yesterday afternoon and I am now wearing it!! The engraving is very clear and the bracelet easy to adjust.Great colour too.As ever great service at a fair price.


Just to let you know that my new bracelet has arrived safely this morning and that I’m thrilled with it Thank you


Thanku, I received my bracelet today & am over the moon with it.


Excellent service. Bought one for my son as well. Received the items in the next days post. Thank you very much.


I have received my order - thank you so much. Unbelievable that it was delivered so quickly even though it had to be engraved. I am most impressed with your company's after sales service and the quicknes of the delivery.


I just got my band very impressed thank you


Hi There, Just to confirm delivery of bands, I am very pleased with the quality, and I am amazed at the speed of delivery. 10/10 for the ID Band Company. .


Hi,just to say thank you very much for your help when I rang to order my bracelet on Friday afternoon.What fantastic service it arrived the very next morning,and it’s perfect.I would recommend your firm to anybody.FIRST CLASS SERVICE AND FIRST CLASS PRODUCT. Thanks again


Just to let you know that my order has turned up already! Amazing. V pleased with it! Thanks so much Its great to have peace of mind My old metal engraved medic alert tag has other allergies on it but these are newer reactions and I needed something new to show them. Perfect. Thank you!


The order arrived today. Thank you very much for the speedy delivery. I am very pleased with the quality of the products and the clarity of the of the engraving/printing of the text on the band & card that I ordered


Many thanks for your quick service. 10/10.


Hi. Thanks very much for fast despatch , brilliant item brilliant service , appreciate it


The ID bands you sent on my recent order are great. Your fast despatch was equally impressive.


Received my bracelet today thank you for the quick service


Hi, what fab service you have, I placed an order after 3 pm on Friday for a bracelet which I needed to be engraved. The same item arrived in the post the following morning less than 18 hours from ordering. The bracelet is lovely as is the engraving and such a good price with excellent service.


My medical bracelet has just arrived and it's so lovely. I love my bling and jewellery which is why l chose this particular bracelet. Its absolutely perfect and lm already wearing it. Thankyou so much for such a brilliant job done so quickly as well.


I have just received my order and, I would like to thank you so much, I did not expect it to arrive so soon. I am delighted with my bracelet.


Just a quick message to say many thanks for your mega quick service again. I have used you a few times when my medication changes and I need another medical alert band. Excellent next day service. 10/10.


Just a note to say how impressed I have been with your service and product. Latter seems to be excellent quality and looks really good; it fits perfectly with the extra ½” for which I asked. The engraving is good and the whole thing was incredibly quick – less than 24hrs from ordering to receipt. Well done your team. I just wish that all companies dealing on-line were as efficient as you!


Thank you so much, it arrived on Saturday morning - superb service and it looks very nice.


Thank you for your service it was well organised and on time, splendid job.


I would recommend you to others in my situation. Having been in hospital twice wearing your band it has been a life saver in my opinion. Records are one thing but an arm band alerts all services.


Received item, this morning.Precisely as expected. Thank-you


All I can say is excellent service






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