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Customer Ratings


We perform a survey of our customers and ask for a rating and comments for our company and for our products. Our current company rating is as follows:

Overall Rating:
5 Stars:
 
28584 customers
4 Stars:
 
1727 customers
3 Stars:
 
138 customers
2 Stars:
 
30 customers
1 Star:
 
16 customers

Customer Comments


Here is a selection of recent comments received from our customers when we requested a rating of the company and products purchased:

Very quick service lovely product young granddaughter loves the gems


Excellent service - professional and helpful


Item is lovely and postage was swift


Excellent product. Excellent service. Ordered one day and received item the following day


Very quick at delivering and clearly engraved.


As always


Service was very good received day after ordering


Speedy service, great product


Excellent service, items were delivered in less than 24 hours. Very pleased.


Arrived earlier than expected, thank you


The band came the very next morning which is super speedy thank you


Fantastic service came earlier than expected a really smart and etched dog tag definitely recommend company


Arrived in good time, easy to order.Great item


It came next day with no shipping costs. Couldn't have actually been better.


I'm very pleased with it


Excellent service, ordered etched and received within 24 hours


Easy to use website, the band is really good quality and its adjustable,my 4 year old loves wearing it! Fast dispatch and delivery


Great service and great price


The ID band company have excellent customer service. I ordered two bands online and then as soon as I received the confirmation of order, I realised that I accidentally ordered the wrong size! I rang them straight away and a lovely lady return my call. She sorted it immediately, amended my order and the bands were with me within a few days. I would highly recommend this company. I?ve order bands from them before and will continue to in the future. Thank you ID band company


Delivered within four days very impressed


My order for a wristband with engraving arrived the next day. Very impressive, thankyou!


Great service


Excellent service very prompt would certainly use again M B


Prompt delivery no fuss no issues.


It is exactly what I wanted and delivered in a timely manner.


Arrived within 48 hours.


Perfect fit for my daughters small wrists. She even keeps it on all day at school!


First class, quick service


Iv ordered before from the id band & its aiways value for money.


Arrived really quickly, good instructions for fitting. Good quality.


Delivery was excellent. Price reasonable.


recommend not just for doing work on bracelet but brilliant delivery...took just one day so gratified I ordered more for my husband who has Parkinsons


Just needed a replacement band . No problem & easy to get .


Fast service! Good product!


I am so impressed by how quickly you got my new ID band to me. I have had one for a few years now and lost it with a week to go before the Great North Run. My replacement arrived only 2 working days after I ordered it!!


All good -- very pleased with the product. It arrived quickly and was just what I wanted.


I?m over the moon with how quickly i got my order. Ordered sat and received Tuesday. Amazing.


Great service, delivery very quick also very easy to order online. Definitely will use again if need same type of id products.


Came really quickly


Very easy to order and a quick delivery service, good quality product and comfortable to wear, very happy with this product


Brilliant love my band delivery was unbelievable quick and it's a life saver. Thank you so much


Delivery time was extremely fast


Good quality product, super fast delivery


Their product are wonderful alone, let alone the unbelievably good shipping speed. Twice they've shipped like an hour after I placed the order, and was in my letterbox the next day.


Excellent arrived before expected


Item arrived so quickly, came engraved as requested which I assumed would take longer to deliver. But within a couple of days I had it. Amazing if you urgently need a medical bracelet!


Received promptly and packed safely in padded envelope.


Very fast efficient service. Would use again


Perfect fit and really nice quality print and band, very happy with the purchase.


Easy to order and couldn?t believe how quickly the bracelet came. Very prompt ,professional service.



General Customer Comments


Here is a selection of recent comments received from our customers. Please note that these are extracts from emails we have received. We have edited them where required to remove any personal information.

bracelet is really nice I love it and will hopefully safe my life one day thanks again and how really quickly it arrived really great service


Thank you for your quick and excelent Service, most impressed, will certainly recomend you.


Thank you. I received the ID bands this morning. They are perfect and delivery was very prompt. Excellent!


Well done IDBand Company! My order only went in yesterday afternoon and I am now wearing it!! The engraving is very clear and the bracelet easy to adjust.Great colour too.As ever great service at a fair price.


Just to let you know that my new bracelet has arrived safely this morning and that I’m thrilled with it Thank you


Thanku, I received my bracelet today & am over the moon with it.


Excellent service. Bought one for my son as well. Received the items in the next days post. Thank you very much.


I have received my order - thank you so much. Unbelievable that it was delivered so quickly even though it had to be engraved. I am most impressed with your company's after sales service and the quicknes of the delivery.


I just got my band very impressed thank you


Hi There, Just to confirm delivery of bands, I am very pleased with the quality, and I am amazed at the speed of delivery. 10/10 for the ID Band Company. .


Hi,just to say thank you very much for your help when I rang to order my bracelet on Friday afternoon.What fantastic service it arrived the very next morning,and it’s perfect.I would recommend your firm to anybody.FIRST CLASS SERVICE AND FIRST CLASS PRODUCT. Thanks again


Just to let you know that my order has turned up already! Amazing. V pleased with it! Thanks so much Its great to have peace of mind My old metal engraved medic alert tag has other allergies on it but these are newer reactions and I needed something new to show them. Perfect. Thank you!


The order arrived today. Thank you very much for the speedy delivery. I am very pleased with the quality of the products and the clarity of the of the engraving/printing of the text on the band & card that I ordered


Many thanks for your quick service. 10/10.


Hi. Thanks very much for fast despatch , brilliant item brilliant service , appreciate it


The ID bands you sent on my recent order are great. Your fast despatch was equally impressive.


Received my bracelet today thank you for the quick service


Hi, what fab service you have, I placed an order after 3 pm on Friday for a bracelet which I needed to be engraved. The same item arrived in the post the following morning less than 18 hours from ordering. The bracelet is lovely as is the engraving and such a good price with excellent service.


My medical bracelet has just arrived and it's so lovely. I love my bling and jewellery which is why l chose this particular bracelet. Its absolutely perfect and lm already wearing it. Thankyou so much for such a brilliant job done so quickly as well.


I have just received my order and, I would like to thank you so much, I did not expect it to arrive so soon. I am delighted with my bracelet.


Just a quick message to say many thanks for your mega quick service again. I have used you a few times when my medication changes and I need another medical alert band. Excellent next day service. 10/10.


Just a note to say how impressed I have been with your service and product. Latter seems to be excellent quality and looks really good; it fits perfectly with the extra ½” for which I asked. The engraving is good and the whole thing was incredibly quick – less than 24hrs from ordering to receipt. Well done your team. I just wish that all companies dealing on-line were as efficient as you!


Thank you so much, it arrived on Saturday morning - superb service and it looks very nice.


Thank you for your service it was well organised and on time, splendid job.


I would recommend you to others in my situation. Having been in hospital twice wearing your band it has been a life saver in my opinion. Records are one thing but an arm band alerts all services.


Received item, this morning.Precisely as expected. Thank-you


All I can say is excellent service


Fantastic service. Delighted with my purchase, got local jeweler to take out 2 links. Thank you so much. Highly recommended.


Thank you so much for the speedy execution of my order. Your representative was very kind and helpful to me when I telephoned and this only confirms that you are a first class firm to deal with and I am certain that I will be pleased with the I.D. tag when it arrives. Thank you once again.


Just wanted to say a big thank you for your excellent service! Three times in a row now! My order arrived today, the day after ordering and I am very pleased with the product indeed. Not often you get service like this these days, so thank you!


ordered yesterday arrived lunchtime. many thanks.


Thank you for the “instant “ delivery of my new band, super job! Many thanks


Thank you order has been received. Impressed with the service xx


I received my purchase at the beginning of this week. I'm delighted with the quality and workmanship of the product.


Good quick delivery. Gift for a birthday. Product looks very good.


thank you they are so easy to wear and put on i think they are great and affordable


Thank you so much..received my bracelet less than 24 hours from order. Love it


Just wanted to let you know that my ID band arrived this morning by first class post. I could not be happier with the quality of the product and the speed/efficiency of your service. Thank you!


Thank you so much for my order. What wonderful service -from ordering to wrist within 24 hours. It has been a pleasure to deal with your company again and the idea of replacing just the identity disc is brilliant.


I would just like to say thank you for your amazing service from start to finish, I ordered a bracelet for my husband from you Friday afternoon, I had a few questions by email that were answered very quickly, and I was so shocked to receive my gift on the next day and its so much nicer than I thought I can't wait to give it him on our wedding anniversary and I hope he will love it too and I got the fit right ! This is the third time I have ordered from you.


Hi ordered yesterday pm delivered today am what great service love my titanium bracelet will definitely order again Thank you


This company gives a wonderful service, very good quality products, very friendly and helpful staff, products delivered the next day and beautifully in graved and packaged. The items I have ordered have been absolutely beautiful and that is apart from the medical situation that they are for. My whole contact with this company has been a complete pleasure and I look forward to ordering again in the future and also to spreading the word on the services that they offer. One last quick point, I am completely blind and the website is fully voice over compatible and I am able to look through the products and move around the website without any difficulty although I prefer to actually ring up and speak to someone when it comes to ordering. Very very happy! Thank you all!


Our bracelet arrived less than 20 hours after I gave you the order. Excellent job all round. Thank you.


Bracelet received on Saturday. Very pleased with engraving, much classier than that on a product I purchased from one of your competitors recently and which I had to replace as it quickly became tarnished.


Just a quick message to say how impressed I am! The band is very clear, excellent value for those of us on the 'skint' side of life and the fast efficient service is outstanding.


Excellent service Thankyou delivered today ⭐️⭐️⭐️⭐️⭐️


I received my Sports ID bracelet yesterday and am delighted with it. Thank you so much for such excellent service and a great product.


Thank you so much for your very prompt service. I ordered my identity band one morning and received it the next day, no postage charged. As always I cannot fault your service.


I love my bracelet its beautiful thank you x






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