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Customer Ratings

We perform a survey of our customers and ask for a rating and comments for our company and for our products. Our current company rating is as follows:

Overall Rating:
5 Stars:
29186 customers
4 Stars:
1757 customers
3 Stars:
140 customers
2 Stars:
30 customers
1 Star:
17 customers

Customer Comments

Here is a selection of recent comments received from our customers when we requested a rating of the company and products purchased:

I was very impressed with your service, less than 24 hours from order to delivery, can't be faulted. I will order from you again ,perhaps with more of an ornate choice next time although the flatband is perfectly fine. If the occasion arises I would certainly recommend


I found the band to be of very good quality. Really fast delivery.

Great to deal with and delivered the next day.

Fast efficient service, the member of staff I dealt with was proffesional and very helpful.

v good and quick service: no problems with ordering and delivery

Super fast service!

I was really amazed at how quickly my ID Band Bracelet arrived. I'm an Insulin Dependent Diabetic & it is important for me to wear a Meducal Alert item. This bracelet is perfect. I would highly recommend The ID Band Company. Within 2 days my bracelet with free engraving advising my name, my condition & my allergy had arrived, so pleased & so happy with my purchase, many thanx.

The morning I received my bracelet I sent an email to say it had arrived and how pleased I was with it. I then received one back imediately to thank me.

Such great service, I rang and spoke to a very helpful person and did it all in a matter of minutes!

Ordered one day arrived 2 days later really fab service

Quick and prompt ordering system

Both items arrived within 2 days of ordering& were exactly as requested. Fantastic service - thank you

Good service and neat engraving, which was included in the price.

Fast delivery. Very good service. would I use again? Absolutely.

I have been using this service for a few years now ,l cannot fault it!! my grandson needs to wear this band and he does so happily because its modern and gives him and his family peace of mind . Thankyou

Excellent. I could not believe how quickly the items arrived.

I was kept up to date on the order to delivery progress. Brilliantly done

Excellent service. Efficient and stress free.

Great nice fast delivery

Easy to order and very quick delivery

A large range of designs to choose from. Easy to understand website and once the design was ordered the delivery was quick. I would highly recommend.

Come With In 3Days. good Product.

Very prompt delivery.

Quick service, arrival in post! Great quality!

Ordered bracelet mid afternoon, through my door the next day. Excellent quality. Recommended.

Great communication and Superfast delivery

Excellent service quick delivery all round brilliant to deal with

arrived the day after ordering

I think I received it the day after I ordered it.


Very fast service and marvellous to buy exactly what I needed - 1 silicone bracelet!

Fantastic service; item is high quality, as is the engraving, very comfortable to wear, and postage was amazingly quick. Would highly recommend, thank you.

This is the second time I have ordered from this company and the service is excellent.

We are very pleased with the service we received purchasing the bracelet for my husband order received within 2 days only trouble was I ordered the wrong size so I had to order another one this again came within 2 days these bracelets are excellent

What a fantastic service. The bracelet I bought for my daughter is beautiful and she loves it I bought it on a Thursday morning and it was delivered Friday morning. My daughter is going to put your name up where she goes as patients are waiting for two months for their ID bracelets. Thank you so much I cannot recommend you more highly. Elaine White

Simple to order and arrived in 48 hours excellent service and this is the second one I bought.

Wanted to purchase some kind of medical bracelet that was suitable for my lifestyle (not a man who wears jewellery. This ID Band absolutely fits the bill. It's not only very practical but good looking as well. A great price, choice of colours & fit & from order to delivery was just a couple of days. What a great company & service provided. Thank you

The x2 Diabetic bands are really good and of good quality.

Excellent service delivered next dayvery

I did email to say how pleased I was with the band and the service.

I was most impressed with the speed of delivery the excellent packing and the friendly response to e mails. When my daughter saw it she asked me to get her one and this has arrived with the same speed of delivery and good packing. Certainly 5^ service with a smile.


Revived within 2 days first class service.

Excellent - Complete & Delivered within 24 Hours!!! I wear a Silicone band 24/7 & they are VERY, Very long lasting considering I never take it off!

Excellent website, so easy to place my order. Also speedy faultless service. Would use again and highly recommend to other.

Impressively fast service. Very impressed!

excellent delivery

Fantastic service really fast delivery no extra costs for packaging either

Highly recommended

General Customer Comments

Here is a selection of recent comments received from our customers. Please note that these are extracts from emails we have received. We have edited them where required to remove any personal information.

Very impressed gents talisman Id bracelet ordered Thursday 7th nov recieved Friday 8th nov fast efficient service most impressive very satisfied many thanks.

I have just received my beautiful id bracelet. I am so impressed by the speed of your company in completing my order and will be ordering from you again. I would recommend you to anyone.

Received my bracelet today. I am extremely pleased with it. Just the right size and very stylish. Looks as though this will last a lifetime

Ordered my band yesterday it arrived today that is what you call service well done thank you.

Thank you such a quick service. The braclet arrived this morning. Amazing turnaround !!!!

Thank you. Received today. What an efficient service good to deal with you!

As usual swift delivery it arrived this morning. Thank you.

Thank you so much for your informative and helpful communications — I will be sure to recommend your site!

Ordered my bracelet on Monday and it arrived today. Great service, thank you.

Absolutely first class products and a superb level of customer service from The ID Band Company. I am simply delighted. Thank you...

My 2 ID bands arrived Saturday, very prompt service, excellent. thank you again.

thank you,recived my order saturday ,most inpressed,a perfect fit,i will be ordering more soon.

bracelet is really nice I love it and will hopefully safe my life one day thanks again and how really quickly it arrived really great service

Thank you for your quick and excelent Service, most impressed, will certainly recomend you.

Thank you. I received the ID bands this morning. They are perfect and delivery was very prompt. Excellent!

Well done IDBand Company! My order only went in yesterday afternoon and I am now wearing it!! The engraving is very clear and the bracelet easy to adjust.Great colour too.As ever great service at a fair price.

Just to let you know that my new bracelet has arrived safely this morning and that I’m thrilled with it Thank you

Thanku, I received my bracelet today & am over the moon with it.

Excellent service. Bought one for my son as well. Received the items in the next days post. Thank you very much.

I have received my order - thank you so much. Unbelievable that it was delivered so quickly even though it had to be engraved. I am most impressed with your company's after sales service and the quicknes of the delivery.

I just got my band very impressed thank you

Hi There, Just to confirm delivery of bands, I am very pleased with the quality, and I am amazed at the speed of delivery. 10/10 for the ID Band Company. .

Hi,just to say thank you very much for your help when I rang to order my bracelet on Friday afternoon.What fantastic service it arrived the very next morning,and it’s perfect.I would recommend your firm to anybody.FIRST CLASS SERVICE AND FIRST CLASS PRODUCT. Thanks again

Just to let you know that my order has turned up already! Amazing. V pleased with it! Thanks so much Its great to have peace of mind My old metal engraved medic alert tag has other allergies on it but these are newer reactions and I needed something new to show them. Perfect. Thank you!

The order arrived today. Thank you very much for the speedy delivery. I am very pleased with the quality of the products and the clarity of the of the engraving/printing of the text on the band & card that I ordered

Many thanks for your quick service. 10/10.

Hi. Thanks very much for fast despatch , brilliant item brilliant service , appreciate it

The ID bands you sent on my recent order are great. Your fast despatch was equally impressive.

Received my bracelet today thank you for the quick service

Hi, what fab service you have, I placed an order after 3 pm on Friday for a bracelet which I needed to be engraved. The same item arrived in the post the following morning less than 18 hours from ordering. The bracelet is lovely as is the engraving and such a good price with excellent service.

My medical bracelet has just arrived and it's so lovely. I love my bling and jewellery which is why l chose this particular bracelet. Its absolutely perfect and lm already wearing it. Thankyou so much for such a brilliant job done so quickly as well.

I have just received my order and, I would like to thank you so much, I did not expect it to arrive so soon. I am delighted with my bracelet.

Just a quick message to say many thanks for your mega quick service again. I have used you a few times when my medication changes and I need another medical alert band. Excellent next day service. 10/10.

Just a note to say how impressed I have been with your service and product. Latter seems to be excellent quality and looks really good; it fits perfectly with the extra ½” for which I asked. The engraving is good and the whole thing was incredibly quick – less than 24hrs from ordering to receipt. Well done your team. I just wish that all companies dealing on-line were as efficient as you!

Thank you so much, it arrived on Saturday morning - superb service and it looks very nice.

Thank you for your service it was well organised and on time, splendid job.

I would recommend you to others in my situation. Having been in hospital twice wearing your band it has been a life saver in my opinion. Records are one thing but an arm band alerts all services.

Received item, this morning.Precisely as expected. Thank-you

All I can say is excellent service

Fantastic service. Delighted with my purchase, got local jeweler to take out 2 links. Thank you so much. Highly recommended.

Thank you so much for the speedy execution of my order. Your representative was very kind and helpful to me when I telephoned and this only confirms that you are a first class firm to deal with and I am certain that I will be pleased with the I.D. tag when it arrives. Thank you once again.

Just wanted to say a big thank you for your excellent service! Three times in a row now! My order arrived today, the day after ordering and I am very pleased with the product indeed. Not often you get service like this these days, so thank you!

ordered yesterday arrived lunchtime. many thanks.

Thank you for the “instant “ delivery of my new band, super job! Many thanks

Thank you order has been received. Impressed with the service xx

I received my purchase at the beginning of this week. I'm delighted with the quality and workmanship of the product.

Good quick delivery. Gift for a birthday. Product looks very good.

thank you they are so easy to wear and put on i think they are great and affordable

Thank you so much..received my bracelet less than 24 hours from order. Love it

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