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Customer Ratings

We perform a survey of our customers and ask for a rating and comments for our company and for our products. Our current company rating is as follows:

Overall Rating:
5 Stars:
29845 customers
4 Stars:
1782 customers
3 Stars:
144 customers
2 Stars:
31 customers
1 Star:
18 customers

Customer Comments

Here is a selection of recent comments received from our customers when we requested a rating of the company and products purchased:

Fast service, product was exactly as I hoped it would be, and more. Would definitely recommend to friends and family. An outstanding service.

Really good service. Wrist band arrived the next day with all the details engraved. Good quality product.

The band was very professionaly made and the next day delivery was excellent well done

Fast service, fast delivery, great quality. Amazing company.

Very pleased with the band we purchased , it?s given me peace of mind knowing that if something happens to my husband when I?m not with him I will be able to be contacted and also medical people have information at hand that could save him .

Very prompt service, thank you

Very speedy delivery, and speedy follow-up delivery of pins for extension links.

I was given The ID Band Company leaflet by the hospital as it was now necessary for me to buy a medical alert piece of jewellery. I selected an appropriate item, detailed the engraving needed to be added and placed my order. `i was amazed that the item I had ordered came the next day. The product and the service has been first class !

Very quick service, engraving neat and accurate. I would recommend this company.

Easy to order and very quick delivery

Good quality, robust product. Very fast dispatch, received next day. Excellent service. Thank you.

Great product and arrived the next day which I was not expecting.

Very quick delivery, a pretty bracelet to wear that also serves a purpose.

It came super quick to. Good quality And stands out from my charity bands x

Fast service. Product as expected. Very pleased.

I get all my sons bands from here hes type 1 diabetic so quick and efficient could not recommend enough

Excellent service. Arrived the next dat

Exceptional speed and communication.

Very impressed with service, quick delivery and easy to order

Excellent service.

Service, as last time, was impeccable. Even being on a wee island in the Highlands of Scotland I received my items the following day - excellent service. Website very clear and easy to use too which always helps.

Great product and very fast delivery.

Fabulous item delighted

Super fast delivery. Easy to order.

Simple to use web site and fast delivery

Excellent service delivery only took a few days.

Very fast delivery and excellent quality

you did what you said you would do

Quick delivery

What a great service. Products arrived in 2 days and are very good quality.

Really liked

Easy to use and quick service.

Great! Awesome range, easy website, product arrived quickly.

Fantastic and swift service, would definitely recommend.

I bought 2 of the bands as I suffer from Epilepsy and I take Warfarin anticoagulants to thin out my blood. The bands are clearly printed and arrived in very quick time. I'd certainly recommend anyone thinking about buying one, not to hessitate.

Good service

Fast delivery easy to use

Very quick delivery!

A large range of items to choose from

Item arrived very quickly, thank you

First class service highly recommend.

As expected , just fine many thanks.

Prompt service for the items I ordered.

Excellent serice, easy to order

I ordered the bracelet on New Years day 1st Jan and it arrived on 4th Jan - Brilliant! The Celtic Knot bracelet is so pretty with room enough to print two lines of medical details on the back. And at a very affordable price. Thank You

Super prompt dispatch and delivery, was also packaged lovely and securely. Thank you!

Fast efficient professional service highly recommend to prospective buyers. Excellent quality at reasonable prices. I will use this company again .

Excellent pre sale service, easy to place order, rapid delivery of items, fantastic products, very good price. Cant rate highly enough. Thankyou.

Many thanks for a very good and quick service. I am very pleased with my medic alert band.


General Customer Comments

Here is a selection of recent comments received from our customers. Please note that these are extracts from emails we have received. We have edited them where required to remove any personal information.

Arrived on Tuesday, very happy with it, such quick prompt service.

Fantastic service - thank you. Ordered yesterday and delivered breakfast time today.

Fab turn around time as usual, thank you & hope you all have a merry christmas

Very impressed gents talisman Id bracelet ordered Thursday 7th nov recieved Friday 8th nov fast efficient service most impressive very satisfied many thanks.

I have just received my beautiful id bracelet. I am so impressed by the speed of your company in completing my order and will be ordering from you again. I would recommend you to anyone.

Received my bracelet today. I am extremely pleased with it. Just the right size and very stylish. Looks as though this will last a lifetime

Ordered my band yesterday it arrived today that is what you call service well done thank you.

Thank you such a quick service. The braclet arrived this morning. Amazing turnaround !!!!

Thank you. Received today. What an efficient service good to deal with you!

As usual swift delivery it arrived this morning. Thank you.

Thank you so much for your informative and helpful communications — I will be sure to recommend your site!

Ordered my bracelet on Monday and it arrived today. Great service, thank you.

Absolutely first class products and a superb level of customer service from The ID Band Company. I am simply delighted. Thank you...

My 2 ID bands arrived Saturday, very prompt service, excellent. thank you again.

thank you,recived my order saturday ,most inpressed,a perfect fit,i will be ordering more soon.

bracelet is really nice I love it and will hopefully safe my life one day thanks again and how really quickly it arrived really great service

Thank you for your quick and excelent Service, most impressed, will certainly recomend you.

Thank you. I received the ID bands this morning. They are perfect and delivery was very prompt. Excellent!

Well done IDBand Company! My order only went in yesterday afternoon and I am now wearing it!! The engraving is very clear and the bracelet easy to adjust.Great colour too.As ever great service at a fair price.

Just to let you know that my new bracelet has arrived safely this morning and that I’m thrilled with it Thank you

Thanku, I received my bracelet today & am over the moon with it.

Excellent service. Bought one for my son as well. Received the items in the next days post. Thank you very much.

I have received my order - thank you so much. Unbelievable that it was delivered so quickly even though it had to be engraved. I am most impressed with your company's after sales service and the quicknes of the delivery.

I just got my band very impressed thank you

Hi There, Just to confirm delivery of bands, I am very pleased with the quality, and I am amazed at the speed of delivery. 10/10 for the ID Band Company. .

Hi,just to say thank you very much for your help when I rang to order my bracelet on Friday afternoon.What fantastic service it arrived the very next morning,and it’s perfect.I would recommend your firm to anybody.FIRST CLASS SERVICE AND FIRST CLASS PRODUCT. Thanks again

Just to let you know that my order has turned up already! Amazing. V pleased with it! Thanks so much Its great to have peace of mind My old metal engraved medic alert tag has other allergies on it but these are newer reactions and I needed something new to show them. Perfect. Thank you!

The order arrived today. Thank you very much for the speedy delivery. I am very pleased with the quality of the products and the clarity of the of the engraving/printing of the text on the band & card that I ordered

Many thanks for your quick service. 10/10.

Hi. Thanks very much for fast despatch , brilliant item brilliant service , appreciate it

The ID bands you sent on my recent order are great. Your fast despatch was equally impressive.

Received my bracelet today thank you for the quick service

Hi, what fab service you have, I placed an order after 3 pm on Friday for a bracelet which I needed to be engraved. The same item arrived in the post the following morning less than 18 hours from ordering. The bracelet is lovely as is the engraving and such a good price with excellent service.

My medical bracelet has just arrived and it's so lovely. I love my bling and jewellery which is why l chose this particular bracelet. Its absolutely perfect and lm already wearing it. Thankyou so much for such a brilliant job done so quickly as well.

I have just received my order and, I would like to thank you so much, I did not expect it to arrive so soon. I am delighted with my bracelet.

Just a quick message to say many thanks for your mega quick service again. I have used you a few times when my medication changes and I need another medical alert band. Excellent next day service. 10/10.

Just a note to say how impressed I have been with your service and product. Latter seems to be excellent quality and looks really good; it fits perfectly with the extra ½” for which I asked. The engraving is good and the whole thing was incredibly quick – less than 24hrs from ordering to receipt. Well done your team. I just wish that all companies dealing on-line were as efficient as you!

Thank you so much, it arrived on Saturday morning - superb service and it looks very nice.

Thank you for your service it was well organised and on time, splendid job.

I would recommend you to others in my situation. Having been in hospital twice wearing your band it has been a life saver in my opinion. Records are one thing but an arm band alerts all services.

Received item, this morning.Precisely as expected. Thank-you

All I can say is excellent service

Fantastic service. Delighted with my purchase, got local jeweler to take out 2 links. Thank you so much. Highly recommended.

Thank you so much for the speedy execution of my order. Your representative was very kind and helpful to me when I telephoned and this only confirms that you are a first class firm to deal with and I am certain that I will be pleased with the I.D. tag when it arrives. Thank you once again.

Just wanted to say a big thank you for your excellent service! Three times in a row now! My order arrived today, the day after ordering and I am very pleased with the product indeed. Not often you get service like this these days, so thank you!

ordered yesterday arrived lunchtime. many thanks.

Thank you for the “instant “ delivery of my new band, super job! Many thanks

Thank you order has been received. Impressed with the service xx

I received my purchase at the beginning of this week. I'm delighted with the quality and workmanship of the product.

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