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Customer Ratings


We perform a survey of our customers and ask for a rating and comments for our company and for our products. Our current company rating is as follows:

Overall Rating:
5 Stars:
 
24893 customers
4 Stars:
 
1586 customers
3 Stars:
 
126 customers
2 Stars:
 
27 customers
1 Star:
 
15 customers

Customer Comments


Here is a selection of recent comments received from our customers when we requested a rating of the company and products purchased:

The website purchasing experience is brilliant, and the promised next day delivery was spot on. It came Saturday which is great as I thought it was next working day so was only expecting it Monday. 5 star set up.


Excellent service


Very impressed


Fantastic service, i ordered the Medical Wristband for myself, was a quick delivery, and a good quality Wristband but not quite what i needed, so i contacted customer service. they were fantastic, they had no hesitation, and gave me the return adress and assured me a full refund. i say thank you so much, EXCELLENT SERVICE.


Brilliant delivery would purchase from again


Great service, arrived as described and when expected


Excellent service. Very quickly despatched. Would certainly buy from this seller again. Thank you.


I had an ID band from you 5 weeks ago but it broke so this was a replacement.


Good item and fast service


fast and efficient service over many years.


As described and prompt delivery


This was another re-order for my daughter who has worn these bands for many years, the order process was easy and delivery good the originals used to come from America which took time. We did notice the bands are thinner than the previous ones and the range of colours somewhat limited so we shall see how well they wear and be able to comment then as she is a swimming instructor and the bands are subjected to chlorinated water.


I bought this bracelet for my daughter, who loves it. The quality is exceptional. We have had it for less than a week, so hope it will last and live up to how good it looks. also very friendly and helpful customer services when I was discussing how to engrave her medical details.


Fantastic bracelet. Came the next day. Great for younger people as the colours are lovely and looks like a festival band so not ugly to have to wear


Very easy to order online, then they were delivered the very next day. Excellent service.


First class service as usual.


Very easy to follow order procedure with delivery next day - very efficient.


Maybe a large. band could be added to range


The specifying and ordering process was simple and delivery was very quick.


Very swift service


Excellent service. Quick delivery.


Faultless service and products


A very nice quality item. Highly recommended. Good price and super fast delivery.


Just what I needed Prompt delivery


Excellent service, prompt delivery and exactly as described


FAST SERVICE


Easy to order on line and very fast delivery. Ordered Sunday, delivered Tuesday.


Excellent quality and speed delivery.


Very happy with the service and how quick I received my item.


Found it hard to find a pen that would write in the paper. Otherwise great product.


I was really pleased with efficiency from the staff who dealt with my query


Prompt delivery of a medical dog tag. Easy to use website.


Fantastic service. No sooner had I ordered my bracelet, that it arrived, word perfect in a lovely presentation box. Very Happy Customer. *******


Received item very fast


Very quick, amazing service


Excellent...fast dispatch and left in safe place as requested.


Excellent value and great peace of mind for my mother, super quick service. Thank you.


Easy to order. Arrived next day.


I made an error when I ordered my wristband. I phoned as soon as I received confirmation and it was all sorted very quickly without fuss. Ordered at lunchtime and it arrived the next morning. Thank you.


I placed my order on behalf of a friend. Your service was absolutely fabulous. Fast ,efficient,and just what he needed. Thank you. I would recommend you to everyone. Thanks again.


the service was so fast I had the parcel the next day, thank you


Super fast delivery with efficient customer services, who were very helpful . I ordered at 3pm and my package arrived the next day.


I did this over the phone - so easy and helpful staff, and arrived 2 days later!perfect


Just the same as with my previous two orders. Lovely to deal with you


Very quick delivery arrived the next day. Quality products that my children love and want to wear which of course is a bonus.


Really pleased with how easy it was to order, the price and the speed of delivery.


the band is excellent the wording was perfect this is my second one and i would recommend this company to everyone and i received it in two days.


Really good service, user-friendly website, easy to order, quick delivery, excellent product.


I found the website very easy to use and I was amazed how quickly I received my bracelet. Your service could not be better, thank you.


Very pleased with The service.



General Customer Comments


Here is a selection of recent comments received from our customers. Please note that these are extracts from emails we have received. We have edited them where required to remove any personal information.

Thank you so much. I have got my medic alert band and it's amazing. I feel so much safer.


Can I just day a massive thank you! We only ordered this yesterday and it has arrived this morning! Unbelievable service and a great product. Thanks again,


Thank you we received the band today and my husband is very pleased with it .Thank you for such speedy service


Just a message to say a big thank you for the item received - I e-mailed Friday 5th, you replied Saturday 6th and I ordered on line, items received Tuesday 9th. Could not have been quicker and aLL The way from Alnwick to Cheddar !! Wonderful service.


Cannot fault this company. Super efficient and excellent value. Thank you.


Many thanks, yet again, for your super speedy and efficient delivery of the bands I ordered. An excellent service.


Delighted with bracelet. Fantastic service. My sincere thanks


Thank you so much what a fabulous service will be telling everyone I will certainly be returning


Thank you my order arrived, i wish to say that your company is excellent, the products are first class, and your customer service is brilliant. I would highly recommend you to everybody, an absolute pleasure to deal with, thank you again.


Thank you for a very quick service.


Received tag today.good turn around of post.just what was needed,at Decent price.


I have just received my necklace ,it is much nicer than the one I had before .it is a relief to know that should I were to have a accident they would know that I was on warfrin ,I'm shall be 82 in a couple of months.and you can never know what is round the next corner,I can't thankyou enough


MANY THANKS FOR THE QUICK AND EFFICIENT DISPATCH OF MY ORDER. MY WIFE IS DELIGHTED WITH HER BRACELET.


I can not say enough for the brilliant service and quality of my selected ID Medical Alert selected. The engraving is exactly as requested, very clear for any medical professional to read and take appropriate action. Having ordered yesterday lunch time it arrived this morning by first class royal mail through my letter box. I would highly recommend this company if looking for an ID medical alert.


Thank you - the bracelet arrived today. Very very pleased a nd impressed with the very quick service. Well done - you deserve it.


My bracelet arrived this morning. I am really pleased with it & and the incredibly quick turn around & service. Thank you very much


I ordered a medical alert wrist band on Wednesday teatime and it arrived in thursdays post. What an excellent service, I will recommend your company anytime, brilliant.


Ordered on Friday, card arrived on Saturday. Mega fast service and huge thanks to all concerned.


Amazing service. Thank u. V pleased with dog tag for my grandson


Thank you for my band that arrived today. Extra quick despatch and delivery. I am extremely happy with it and the cut out engraving on the inside is so easy to read. My congratulations to you on a excellent product.


WOW, What else can I say but thank you, excellent service and speed of products being done and delivered even though I put order in on a Saturday evening. I will always use your services and highly recommend you to others. Star Rating definitely a TOP SCORE of 5 out of 5


Fantastic service, great product. ID Band ordered in the morning arrived the following day. Telephone query answered by a charming and extremely helpful employee. A pleasure to do business with you. Thank you.


Hi there I just wanted to write in to say THANK YOU for a wonderful, quality product!! we just received the silicon bracelet today and it fits my 11 month old son perfectly. The colour of the bracelet is attractive and effective in drawing attention to my son’s egg allergies and epipen, whilst he’s in the care of others e.g. nursery class. Your company is really helping to keep all the kids with severe allergies that bit safer! Thanks again. will be ordering more.


I just wanted to say a big thank you for your excellent service and product, I think you must be the only company that understand that with a newly diagnosed condition you really need a fast service not a 3 week wait. My fussy 14 year old loves the bracelet which also means Theres no worry about her not wanting to wear it.


Wrist band just arrived - amazing service.


Thank you. I only wish larger companies gave the service you do. I was so impressed with my first order with your company that when I need to replace my old band I did not hesitate in contacting you.


Hi, just to confirm that i received my order today and to thank you so much for such wonderful service. My bracelet is beautiful, fabulous quality, and engraving and all at such a wonderfully low price. I did not place my order until after closing of business hours on Tuesday and it was delivered to me today, Thursday morning. I cannot praise your service highly enough and i shall not shop anywhere else for my i.d. jewellry again. Again, thank you very much for such amazing service.


The bands arrived in good condition and i will order from you again in the future as I have done in the past. Many thanks for your 5 star treatment.


Amazing service ! Ordered yesterday…..recieved today ! Thank you


Thank you all, ordered my id necklace on Wednesday p.m. it arrived Thursday a.m. all details 100% accurate, excellent service well done.


Received today. What wonderful service .Couldn't be more pleased.


Hi, thank you so much for a brilliant service, less than 2 days from ordering to receipt is amazing and the product is great too,


Received bracelet this morning absolutely love it better than expected. I will recommend you and use you again. Thanks


Would just like to say what great service you have provided I wasn't sure my order went through so e mail you I then had no internet service so rang the lady I spoke to was very nice and confirmed my order and said that she had just e mailed me to say same and that my order would be sent out that afternoon got home today and there it is what great service you provide.


My Medical ID Dog Tag has arrived safely. The speed of your service, the quality of your product and the value for money is amazing. Congratulations ! Thank you so much.


We received our order Friday Its perfect. Thank you for the quick service and wonderful quality item. Our granddaughter is going to love it!


Thank you. Very much satisfied with the Medical Alert band which could be a life saver. I would certainly buy from you again.


Hi, It's just arrived in less than 24 hours from putting the order in online, absolutely outstanding. THANK YOU.


Thank you for the prompt delivery of the bands. This was my second order from your company and have been very impressed with the service both times.


Thank you for being so quick I received the item on Saturday and was very pleased with it.


Thanks for the service first class


Many thanks for your very prompt delivery and product. May I say that we are delighted with the bracelet but the delivery is outstanding less than 24 hours from order to delivery "exceptional "!!


Hi just want to thank @theidbandco for such prompt service with order means if anything happens to my dad if not with him emergency services are alerted to his medical conditions . Many thanks


Thank you for the very prompt delivery of my husband's id band - it arrived the very next day and he is very, very pleased with it. Again many thanks - certainly will use your site again.


I received my Medical ID Band this morning. The inscription is very clear and the band seems sturdy. Thank you for your excellent service.


Thankyou so much, Absolutely Delighted with my order. Have bought from you in the past, and have tried other companies. But you surpass without doubt.


I ordered a bracelet for my daughter on Wednesday, and it arrived in less than 24 hours. She loves it, and I think it is great quality for the money. Incredibly impressed.


I just wanted to thank you for your fantastic & professional service. I cannot believe the speed in which you delivered the sos talisman that I only ordered on 19/9/17.......it arrived this morning 20/9/17......amazing !!!!!!


Thank you for your wonderful service. I have received the band and am very happy with it.






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