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Customer Ratings

We perform a survey of our customers and ask for a rating and comments for our company and for our products. Our current company rating is as follows:

Overall Rating:
5 Stars:
22450 customers
4 Stars:
1498 customers
3 Stars:
114 customers
2 Stars:
25 customers
1 Star:
14 customers

Customer Comments

Here is a selection of recent comments received from our customers when we requested a rating of the company and products purchased:

Great service. Easy to order and excellent next day delivery. Good range of products to suit all customers and good value for money.

Efficient service and good quality

Speedy service, accurate description of goods

Absolutely amazing.

The band arrived very quickly and was exactly as requested.

Great service and product

Fantastic service - ordered one day - came the next!

Very fast delivery, great service.

Speedy delivery thanks

Excellent service again Many thanks

Quick efficient service

brilliant service would recommend

Brilliant company to order from. Thankyou

Simple silicone band,prompt delivery, clear wording will do the job nicely. May get a posh one for formal wear.

Extremely fast delivery - product is just right, am very pleased with this Company and would use again

You did Brilliant! Order placed an it seems you were stright on it with Super fast delivery for engraved item too, ordred late night Sat, arrived Tuesday! The ID Band Company are the ones to choose.

Beautiful. Exactly what I wanted. Many thanks.

Prompt delivery, excellent quality leather bracelet.

Very good first class service

This is not my first purchase and I am very impressed with the speed of service. Ordered in the afternoon, received the next morning. I would recommend to anyone. I will continue to use the Idbandco.

First class service with delivery next day

Great product excellent service ordered late on Friday arrived Saturday morning

Excellent value for money, good quality.


Really Quick Delivery.So Far really impressed with the quality/Looks of the band.

Unbelievable excellent service. This is the second wrist band that I have bought. My last one lasted 2 years after wearing it every day at work (as a car mechanic) and swimming. These bands are top quality. I ordered it on the Friday and it arrived on Saturday morning. It gives me peace of mind wearing it and at a fantastic price.

Very pleased with the id bracelet. Really fast delivery, well done!

Very quick service. Thank you.

Excellent service very speedy delivery

Very fast and efficient service.

Ordered another deluxe silicone band to replace an old one (got over stretched). Really pleased with it, comfortable, clear and easy to read details, good price, and absolutely fantastic service. Ordered it on Thursday afternoon, received next day in the morning. Will continue to buy from here. Only slight negative would be more colours to choose from.

Very prompt delivery.

Exactly what I wanted, and speedy delivery thank you

I am very pleased with my choice of id bracelet - stainless steel and rolled gold, it looks very expensive and I am happy to wear it everyday. It arrived very quickly and was correctly engraved on the reverse. An excellent service would thoroughly recommend them.

Very pleased with ID alert bracelet. Extremely quick service. Highly recommendable.

Items as described, Prompt delivery thankyou

Excellent rapid service. Shall be ordering a parkrun band sometime. Thank you.

Received order within 48 hours of ordering and very good quality, happy with the product.

Very good service and quick delivery. 5 5 star

Ordered and received the next day.

Very impressive turn round, from placing order to receipt.

Great service and price. Fast delivery and lots of options to chose from to suit the persons taste.

Having now ordered on three separate occasions due to continuing health problems, I am extremely Satisfied with your prompt and efficient service. Well done

Very fast delivery and easy to order, I would highly recommend this company to anyone

Only problem was it was sent to the billing address rather than the shipping address but it was received in good time

Great item its the first thing I put on in the morning-I should have got the band with the Red Logo instead of the normal one. Thank you very much

first class delivery exactly as discribed quality item

The service was excellent and couldn't have asked for any more, very efficient and very quickly delivered.

I love these bands, they are so robust and colourful. Hope they never need to be acted on, but they give me confidence when out on my own. The service from the company is excellent. I can't belief that living in the far north of Scotland, that I ordered them one day and the following morning they were here.

Both my brother and myself (both in our 80's) have been absolutely delighted and happy with our Classic Brown leather straps. The service and delivery was amazing. The strap and the engraving on the metal tag has given us both the confidence to know that we are safeguarded wherever we go. Thank you so much for being there.

General Customer Comments

Here is a selection of recent comments received from our customers. Please note that these are extracts from emails we have received. We have edited them where required to remove any personal information.

WOW, What else can I say but thank you, excellent service and speed of products being done and delivered even though I put order in on a Saturday evening. I will always use your services and highly recommend you to others. Star Rating definitely a TOP SCORE of 5 out of 5

Fantastic service, great product. ID Band ordered in the morning arrived the following day. Telephone query answered by a charming and extremely helpful employee. A pleasure to do business with you. Thank you.

Hi there I just wanted to write in to say THANK YOU for a wonderful, quality product!! we just received the silicon bracelet today and it fits my 11 month old son perfectly. The colour of the bracelet is attractive and effective in drawing attention to my son’s egg allergies and epipen, whilst he’s in the care of others e.g. nursery class. Your company is really helping to keep all the kids with severe allergies that bit safer! Thanks again. will be ordering more.

I just wanted to say a big thank you for your excellent service and product, I think you must be the only company that understand that with a newly diagnosed condition you really need a fast service not a 3 week wait. My fussy 14 year old loves the bracelet which also means Theres no worry about her not wanting to wear it.

Wrist band just arrived - amazing service.

Thank you. I only wish larger companies gave the service you do. I was so impressed with my first order with your company that when I need to replace my old band I did not hesitate in contacting you.

Hi, just to confirm that i received my order today and to thank you so much for such wonderful service. My bracelet is beautiful, fabulous quality, and engraving and all at such a wonderfully low price. I did not place my order until after closing of business hours on Tuesday and it was delivered to me today, Thursday morning. I cannot praise your service highly enough and i shall not shop anywhere else for my i.d. jewellry again. Again, thank you very much for such amazing service.

The bands arrived in good condition and i will order from you again in the future as I have done in the past. Many thanks for your 5 star treatment.

Amazing service ! Ordered yesterday…..recieved today ! Thank you

Thank you all, ordered my id necklace on Wednesday p.m. it arrived Thursday a.m. all details 100% accurate, excellent service well done.

Received today. What wonderful service .Couldn't be more pleased.

Hi, thank you so much for a brilliant service, less than 2 days from ordering to receipt is amazing and the product is great too,

Received bracelet this morning absolutely love it better than expected. I will recommend you and use you again. Thanks

Would just like to say what great service you have provided I wasn't sure my order went through so e mail you I then had no internet service so rang the lady I spoke to was very nice and confirmed my order and said that she had just e mailed me to say same and that my order would be sent out that afternoon got home today and there it is what great service you provide.

My Medical ID Dog Tag has arrived safely. The speed of your service, the quality of your product and the value for money is amazing. Congratulations ! Thank you so much.

We received our order Friday Its perfect. Thank you for the quick service and wonderful quality item. Our granddaughter is going to love it!

Thank you. Very much satisfied with the Medical Alert band which could be a life saver. I would certainly buy from you again.

Hi, It's just arrived in less than 24 hours from putting the order in online, absolutely outstanding. THANK YOU.

Thank you for the prompt delivery of the bands. This was my second order from your company and have been very impressed with the service both times.

Thank you for being so quick I received the item on Saturday and was very pleased with it.

Thanks for the service first class

Many thanks for your very prompt delivery and product. May I say that we are delighted with the bracelet but the delivery is outstanding less than 24 hours from order to delivery "exceptional "!!

Hi just want to thank @theidbandco for such prompt service with order means if anything happens to my dad if not with him emergency services are alerted to his medical conditions . Many thanks

Thank you for the very prompt delivery of my husband's id band - it arrived the very next day and he is very, very pleased with it. Again many thanks - certainly will use your site again.

I received my Medical ID Band this morning. The inscription is very clear and the band seems sturdy. Thank you for your excellent service.

Thankyou so much, Absolutely Delighted with my order. Have bought from you in the past, and have tried other companies. But you surpass without doubt.

I ordered a bracelet for my daughter on Wednesday, and it arrived in less than 24 hours. She loves it, and I think it is great quality for the money. Incredibly impressed.

I just wanted to thank you for your fantastic & professional service. I cannot believe the speed in which you delivered the sos talisman that I only ordered on 19/9/17.......it arrived this morning 20/9/17......amazing !!!!!!

Thank you for your wonderful service. I have received the band and am very happy with it.

Hello, I just wanted to say 'thank you' - never having ordered from you before, I was pleasantly surprised by the quality of goods (received yesterday), ease of ordering (the website clarity is excellent) and speed in which goods are dispatched. The product itself is a great idea to offer some peace of mind when going 'out and about'. Credit to your staff. Best wishes

What a marvellous service I received my band the next day after ordering it my grandson was delighted with it thank you

Hi, I just wanted to say thankyou to you for the excellent service! Our bands arrived this morning and are perfect, thankyou! Exactly what we wanted and amazingly fast service and great quality - I will be recommending your company to all of my friends!

Just a wee note to say what EXCELLENT SERVICE from yourselves!!

Thank you it arrived yesterday, that was really fast, i love it.

Hi there. Just wanted to say that I ordered my band yesterday and received it today! Unbelievably quick service, the leather id bracelet I ordered was clear in the picture and looks exactly like your picture. Looks brilliant and I thank you for the service you provide. Will recommend you to all. Excellent.

Just a quick note to say a big Thank You for your fantastically quick service! Ordered my engraved bracelet yesterday afternoon and it arrived in this morning's post! Thank you :-)

I just wanted to thank you and let you know how impressed I am with your incredible service. I received my bracelet today which was delivered within 24 hours, that's super speed to the Channel Islands. The bracelet itself fits perfectly and looks very chic. I would definitely recommend you to any of my friends. Many thanks once again from a very satisfied customer.

The bracelet was received today . Excellent service, exactly what was ordered ,fast delivery . Recipient was delighted.

Just to say how impressed I am with the quality of the bracelet and the fast and efficient delivery, and thank you very much to the young lady who dealt with me on the phone, very professional.

Just want to say Thankyou for my id bracelet,absolutely fantastic,all information engraved correctly,very good quality & very comfortable,i would not hesitate in telling anyone about your fantastic product....Thankyou

Thanks for the very prompt delivery of I.D. bracelet Very pleased with bracelet, it looks a quality item. Thanks again,

I am delighted with both bands, but especially my paw print one. It is really lovely. They both arrived next day along with the 3 other silicone bands which friends asked me to order for them once they saw mine. I think your company is brilliant as it does exactly what it says in the advert, the quality of your products are excellent and staff very thorough and helpful on the phone. The bands also give me peace of mind as I don't need to worry about carrying a card which can easily get overlooked in a medical emergency. Thank you so much

Thank you for the ID Bands they arrived today which was very quick...they are great and exactly right....thank you again

Hi Ordered my id band yesterday, Friday + received it today Saturday. Am absolutely delighted with it + cannot believe how clear the information is presented. I ordered the red silicone band, and will be ordering a stainless steel + other silicone colours later on today. Thank you so much for the speedy + free delivery.

Hi, I have received my order, great service, quick delivery, and great people to deal with. Thank you very much for all of your help and advice, I really appreciate it, and will definitely recommend you to others. Hope you have a good weekend.

Hello, I just wanted to thank you for my delivery of talisman bracelet. I only ordered this yesterday and it has arrived this morning!

Hi, just a quick email to say I received my order today. Very happy with it and it's a great item. I have to say I wasn't expecting it to be delivered so quickly, amazing service!

Thankyou for the id l received it today made up with the service would shop again with you thanks again

I Would like to say a big Thank you my Bracelet arrived this Morning I Am More than happy with the bracelet and the Prompt Delivery Once again a big Thank you

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