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Customer Ratings

We perform a survey of our customers and ask for a rating and comments for our company and for our products. Our current company rating is as follows:

Overall Rating:
5 Stars:
18744 customers
4 Stars:
1340 customers
3 Stars:
103 customers
2 Stars:
24 customers
1 Star:
11 customers

Customer Comments

Here is a selection of recent comments received from our customers when we requested a rating of the company and products purchased:

First class service

Just what I was looking for

Excellent Service. Ordered on-line at 16.00 on Friday and received delivery at 11.00 Saturday. What could be better?

So quick it was amazing , placed the order on Friday midday , arrived Saturday ! OMG brill

Very helpful when i telephoned with a query and received the product the following day and it was exactly what i needed

Super quick.came very next day.! WOW great service.

The band is execellent quality and exactly as advertised.

I was very impressed with the speed the order was sent arrived the following day ordering very simple a easy to due

I spoke to a really nice lady who helped me out on the size issue of the band I bought. Although it says the bands come in small/medium u can actually purchase a smaller one. Totally satisfied with the band, engraving and lovely staff.

Great speedy service and kept updated of status of delivery all the way through.

Good service. Quick deliver

Fantastic service

The ID Band came very quickly and all info was perfect.

Item arrived quickly from time of ordering and well packed. Excellent service. Would recommend.

Very simple to use/order and got a quick delivery.

Very impressive service, my wristband arrived within 24 hours and is all that is promoted on the website

They both fit perfectly. Got two for two different people and they are both very happy with them.

Very please with the prompt delivery. Will definitely recommend to others

Excellent service and excellent product. Will be ordering more colours to go with different outfits

Brilliant service, from placing my order to delivery, less than 24 hours!

Fantastic service! Easy to order, lots of choice and good value, and it arrived within the 1/2 days as promised.

Helpful and quick!

Exemplary -perfect product delivered the next day

Prompt and efficient service. Goods dispatched very quickly and excellent quality.

Clear, very comfortable. Not taken it off since arrived and I forget I have it on. Very pleased fast delivery.

The medical dog tag arrived the following morning. Great service and a great product.

Amazing service and extremely quick delivery

Very fast delivery service.

Prompt delivery.

Outstanding shop and extremely fast Delivery. I D Band is perfect excellent quality. Thank you so much.

Surprised how quick the band arrived very pleased with it

Excellent service which enabled me to place my order despite the fact that your software was unable to verify my email address.

My item came incredibly quickly. I wanted to order another item but it's currently not in-stock. I contacted them and they messaged me just a few hours later and will be contacting me as soon as their stocks are replenished. I thoroughly recommend this company. Their products are great.

Item was dispatched immediately and received next day.

Fab service quick delivery

This is my third order from the ID Band Company, once again delivered quickly and as advertised.

Extremely fast delivery! Ordered in the afternoon and delivered the following morning. Very pleased with the product and service. Thank you. You are a very efficient and reliable company.

I was very happy with the service I received and would shop again in the future but felt I needed more space perhaps another strip of paper to write the different tablets on but in order to accommodate my medical history a thicker pendant would be beneficial for me but thank you for your service.

I oredered the med card at 4pm, it arrived in the following day's post. Remarkable!

Brilliant product and service. Very fast delivery. Thank you.

Fast and efficient service

best ever fill much safer now when i am out thank you so much

I ordered my items on Sunday night, and even with engraving they arrived on the Tuesday morning, fantastic service!

I ordered a necklace with medication information engraved on it,for my son. The service was quick and my son was really happy with the necklace. I was able to put extra information on the pendant , to which I am pleased .

I ordered 2 id bands on Sunday and Recieved them on the Tuesday.. ..they are of great quality and says exactly what I asked for...good value for money as these will last for every holiday we go on... And the kids love the colour aswell

very prompt despatch. good quality product.

Fast service - good communication. Easy to order.

Swift delivery, well packed and exactly what I expected from the product description.

Fast efficient service

Service was excellent and adjustments made very quickly

General Customer Comments

Here is a selection of recent comments received from our customers. Please note that these are extracts from emails we have received. We have edited them where required to remove any personal information.

Just a quick note to say a big Thank You for your fantastically quick service! Ordered my engraved bracelet yesterday afternoon and it arrived in this morning's post! Thank you :-)

I just wanted to thank you and let you know how impressed I am with your incredible service. I received my bracelet today which was delivered within 24 hours, that's super speed to the Channel Islands. The bracelet itself fits perfectly and looks very chic. I would definitely recommend you to any of my friends. Many thanks once again from a very satisfied customer.

The bracelet was received today . Excellent service, exactly what was ordered ,fast delivery . Recipient was delighted.

Just to say how impressed I am with the quality of the bracelet and the fast and efficient delivery, and thank you very much to the young lady who dealt with me on the phone, very professional.

Thanks for the very prompt delivery of I.D. bracelet Very pleased with bracelet, it looks a quality item. Thanks again,

I am delighted with both bands, but especially my paw print one. It is really lovely. They both arrived next day along with the 3 other silicone bands which friends asked me to order for them once they saw mine. I think your company is brilliant as it does exactly what it says in the advert, the quality of your products are excellent and staff very thorough and helpful on the phone. The bands also give me peace of mind as I don't need to worry about carrying a card which can easily get overlooked in a medical emergency. Thank you so much

Thank you for the ID Bands they arrived today which was very quick...they are great and exactly right....thank you again

Hi Ordered my id band yesterday, Friday + received it today Saturday. Am absolutely delighted with it + cannot believe how clear the information is presented. I ordered the red silicone band, and will be ordering a stainless steel + other silicone colours later on today. Thank you so much for the speedy + free delivery.

Hi, I have received my order, great service, quick delivery, and great people to deal with. Thank you very much for all of your help and advice, I really appreciate it, and will definitely recommend you to others. Hope you have a good weekend.

Hello, I just wanted to thank you for my delivery of talisman bracelet. I only ordered this yesterday and it has arrived this morning!

Hi, just a quick email to say I received my order today. Very happy with it and it's a great item. I have to say I wasn't expecting it to be delivered so quickly, amazing service!

Thankyou for the id l received it today made up with the service would shop again with you thanks again

I Would like to say a big Thank you my Bracelet arrived this Morning I Am More than happy with the bracelet and the Prompt Delivery Once again a big Thank you

Thank you, I received my order this morning.... lightning fast! Very impressed, thanks, I will be sure to return for any new items I require.

The ID band was recieved this morning. Excellent delivery time, very well made and looks good. I am very pleased with it. Thank you for providing a good quality product.

Many thanks for your very excellent service. Less than 24 hours from order to delivery, is more than anyone has a right to expect. 6 out of 5 stars, and thoroughly recommended.

I am delighted with the Medical Alert band received this morning just 2 days after I placed the order. A great service and product.

I just wanted to say thank you for your amazing service and great bracelet.

This arrived today and is splendid. May I say yours is a fantastic service of which you can be very proud.

Order was made on the Friday just before 2 o'clock and arrived next morning just great as I was taking my dad on a weeks holiday on the Monday no need to carry his medical passport with us fab service will be recommending to other family and friends

Hi I ordered a bracelet for my husband yesterday and it came today! I had a number of queries during the process of ordering and the lady who answered the phone was kind, gentle, patient and non-patronising. Even though I had spoken to her twice on the telephone, she still said I could phone her back if I needed further clarification. The ID bracelet is brilliant! It fits beautifully and offere me and my husband very good reassurance, even after twelve years of being a diabetic. Thanks for providing an efficient service.

Thank you, my wrist band arrived the following day. Excellent service.

I just wanted to say that i have received my id bracelet today. I am very pleased with the item.

Thanks very much received it next day - love it is perfect thank you

Very happy with the service you provided

Just to say thanks so much for the speedy receipt of my wristband, it came the day after it was dispatched which I thought was great service. Well done

Received my ID necklace this order this morning, great delivery time scale, didn't expect it so quick as only ordered yesterday afternoon about 3pm.

Thank you I have received my bangle today thank for your speedy delivery.

Just wanted to say a "thank you" for your prompt service and the band is perfect.

Just thrilled with wonderful personal telephone advice , and for the next day delivery of a beautiful bracelet ..... it has given me renewed confidence as an epileptic sufferer to go far afield by myself.

Thank you so much for your prompt and efficient service in fulfilling my recent order of a medical tag. I'm absolutely delighted with the look and quality of the product.

Thank you so much for your speedy service once again. My daughter loves her new rose gold medium link chain bracelet. Less than 24 hrs from order to delivery. Many thanks again

Our ID bracelets arrived safely the next day after ordering. We are delighted with your product and amazing customer service. Well done to all concerned. Five star service all the way. Thank you.

Excellent value, fantastic service. Thank you!


Received bracelet. Really pleased with it.

Brilliant service. Only ordered yesterday afternoon and have already received my new SOS talisman watch style with stainless steel strap. Can certainly recommend The ID Band Company Thank you!

Thank you so much for my band for my dad very speedy delivery ordered yesterday arrived this morning Thank you

Wow! Arrived as promised, delighted with the product and with the service. Thank You. Would certainly recommend you to everyone

Thank you, it came the next day, the lettering is precise and is very comfortable. If I should need anything else I would come back to you.

My order has arrived, and I'm really pleased with it. Just what I wanted. The quality and design is excellent. And it was beautifully packed.

Already delivered. What amazing customer service

Thank you so much for such an amazing service. In just 24 my package arrived and it has give me such a calm and reasuring feeling. Congratulations to you all I shall use you again and strongly recommend you.

It arrived this afternoon, many thanks. EXCELLENT SERVICE. Thank you.

Hi there, I just wanted to say a big thank you for my id bracelet received earlier today.The instructions relating to a snug fit and how to adjust the strap were indeed very clear. The engraving was exactly as agreed on the phone-which was only late yesterday afternoon and yet by midday today the bracelet was in my hand. A very good and prompt service. Thank you very much again.

Thank you band received today would certainly recommend your company

Thank you for my ID bracelet, Like it and it's a perfect fit

Thankyou for your excellent service

Firstly can I say how impressed I am with the speed of dispatch! I ordered a silicon bracelet for my son who has epilepsy on Sunday - it arrived today, Tuesday morning. I am really pleased with this service.

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